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Customer Support

Ways to Connect

Our Customer Service team is always happy to help you.

Live Chat

Weekdays 9am to 5pm

Send Us a Message

Call

+8610 6546-5463

Weekdays 8am - 6pm

Contact Us

At Your Service

Our professional customer service team is always happy to help you. Please fill the form and we will get back to you as soon as possible

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Locations

Store Locator

Visit us in our stores 

Store Location 

+8610 6546-5463

#103 No.589 Dadong rd, Heizhuanghuxiang,

ChaoYang District, Beijing,100121,China.

Opening hours:

Mon - Sun: 9:30am - 6pm
 

In-Store Shopping

Curbside Pickup

Delivery

FAQ

Frequently Asked Questions

Our professional customer service team is always happy to help you. Please fill the form and we will get back to you as soon as possible

  • What is an FAQ section? (Demo)
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
  • Can I insert an image, video, or gif in my FAQ? (Demo)
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the 'Manage FAQs' button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • How do I add a new question & answer? (Demo)
    To add a new FAQ follow these steps: 1. Click ‘Manage FAQs’ button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
  • How do I edit or remove the “FAQ” title? (Demo)
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under ‘Info to Display.’
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