Shiping Policy
Shipping Policy
Last Updated: [March 1st 2025.]
Thank you for shopping with klp-racing.com ! We strive to ensure that your orders are processed and delivered in a timely and efficient manner. Please review our shipping policy below for more details.
1. Processing Time
All orders are processed within 1 business days (excluding weekends and public holidays) after payment is confirmed. During peak seasons or promotional periods, processing times may be slightly longer.
2. Shipping Options
We offer the following shipping methods:
Standard Shipping: [5]–[15] business days
Expedited Shipping: [10]–[20] business days·
Shipping costs are calculated at checkout based on the destination, weight, and dimensions of your order.
3. Shipping Destinations
We currently ship to Most of Country. If your country is not listed, please contact us at info@klp-racing.com to inquire about availability.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package. If you do not receive this email, please check your spam folder or contact us at info@klp-racing.com.
5. Shipping Delays
While we make every effort to deliver your order on time, unforeseen circumstances such as weather conditions, customs delays, or carrier issues may cause delays. We appreciate your understanding in such situations.
6. Damaged or Lost Packages
If your package is lost or damaged during transit, please contact us immediately at info@klp-racing.com with your order number and details of the issue. We will work with the shipping carrier to resolve the issue as quickly as possible.
7. Returns and Exchanges
If you need to return or exchange an item, please refer to our Return & Exchange Policy for more information. Shipping costs for returns or exchanges are the responsibility of the customer unless the item was damaged or incorrect due to an error on our part.
8. Contact Us
If you have any questions about our shipping, please feel free to contact us at:
·
Email: info@klp-racing.com
Phone: +86 10 8755 7166 or 6546 5463